I would like to thank you very much for helping to make our mother's move to the next level of care an actually enjoyable experience!! The thought of trying to find an appropriate facility while living some distance away (interstate) was daunting, but after my first visit to discuss finances, I was confident we had found the right people for the job!
By providing the list of accommodation places you provided that were suitable, based on our preferences and financial situation, the hunt was easy. The level of communication and support was outstanding and having you negotiate on the bond was a terrific outcome.
I will certainly pass on your name to those we know who will be in the same situation with parents and relatives needing to move to higher care. Being totally ignorant of how aged care accommodation works, it's obvious to me now that only experts like you should be employed. Mum is extremely happy in her new home. Thank you again for a wonderful outcome.
Yours sincerely, Marion H.
